Direct Link Car Insurance Earns High Marks from Customer Satisfaction Survey
Results of Direct Link’s post-claim survey released first quarter of this year has revealed an overall satisfaction rating of 90% for 2015. This survey was given to all DL clients who filed for claim and is focused on five areas namely: Staff, Service, Facility, Process and Customer Care.
Said survey is a part of Direct Link’s campaign to offer outstanding claims service to their policy holders.Management believes that at end of the day, it’s always the clients who matter the most. As the“SimplengKausap” tagline upholds, Direct Link continues to make things clear and simple, with the assurance of the best service for all their client’s car insurance needs.