Direct Link Rescue Club
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Direct Link Rescue Club
We provide 24/7 roadside services nationwide via Direct Link Rescue Club. This club is exclusive to all subscribers of our Comprehensive Auto Insurance. If you need towing or a tire change, you can easily dial our 24/7 rescue hotline 236-7236 and help shall arrive at your location in no time.
1. Emergency Towing Assistance. Unlimited free towing for accident-related breakdown. Maximum of 3 events for mechanical breakdown. Up to an amount payable of Php4500.
2. Minor On-Site Repairs Assistance. Unlimited number of event for minor repairs such as changing of tires, battery boosting, jumpstarting of vehicle, oil and fuel delivery and unlocking of vehicle. Up to an amount payable of Php1200 per event.
3. Vehicle Removal. In case your vehicle has been rendered a total wreck or has fallen into a ravine, we will provide free vehicle removal service for a maximum of 3 events. Up to an amount payable of Php10000.
4. Alternative Transport & Hotel Accommodation Assistance.
a. If the car cannot be repaired within 24 hours, Direct Link will pay for the hotel stay up to Php4000 per night for 2 consecutive nights max.
b. If the car cannot be repaired within 4 hours, Direct Link will pay for the travel costs of returning the Member to his/her residence.
c. Direct Link will pay for the travel costs of bringing the Member to his/her final
destination, provided that the distance is not greater than that between the place of
breakdown and Member’s residence.
5. Emergency Message Assistance & Critical Information Referral.
a. Transmit urgent messages related to the accident to Member’s family.
b. Relay information on accredited repair shops.
c. Arrange for hospital admission of the Member or the other injured passengers.
d. Arrange for ambulance assistance and medical evaluation.
e. Provide 24-hour medical advice for medical emergencies.
f. Provide traffic situations within Metro Manila.
g. Access the map for directions and recommend possible routes.
h. Arrange for legal assistance and refer Member to a legal counsel.
6. Carnap Incident Assistance. Direct Link will coordinate the incident with the proper authorities so that search can commence immediately.