As an added
security and peace of mind, Direct Link provides 24/7 rescue assistance
nationwide. Your membership to the highly exclusive Direct Link Rescue Club comes
automatic with your
Direct Link
COMPREHENSIVE car insurance.
If you need towing, a tire
change, or you ran out of gas in the middle of a freeway, Direct Link Rescue
Club dashes to your rescue.
Learn about the many services
in store for you when you sign up for a Direct Link
COMPREHENSIVE car insurance.
Emergency Towing Assistance
In the event of breakdown of your vehicle, Direct Link will arrange to transport
the vehicle to the nearest repair facility. The maximum amount payable is
Php4500.
Minor on-site Repairs Assistance
Minor on-site repairs such as jumpstart, battery boosting, tire changing,
delivery of gasoline and car lockout. The maximum amount payable is Php1200 per
event.
Vehicle
Removal
In the event of an accident where the vehicle has been rendered a total wreck or
has fallen into a ravine, and the like, Direct Link will arrange to have the
vehicle removed with the use of a crane and brought to the nearest repair
facility. The maximum amount payable is Php10000.
Alternative
Transport & Hotel Accommodation Assistance
In the event of breakdown of the vehicle, Direct Link will:
1.
pay for the hotel expenses up to Php4000 per night, maximum of 2 consecutive
nights if the vehicle cannot be repaired on the same day.
2.
pay for the travel costs incurred in returning the Member to the usual place of
residence if the vehicle cannot be repaired within 4 hours following breakdown.
3.
pay for the travel costs to bring the Member to his/ her final destination,
provided that the distance between the place of breakdown and the final
destination is not greater than that between the place of breakdown and the
Member’s usual place of residence.
Emergency
Message Assistance & Critical Information Referral
Upon the request of the Member:
1.
Direct Link Rescue Club will arrange to convey to the family of the Member
urgent or very important messages related to the breakdown of the vehicle.
2.
Direct Link Rescue Club will relay to Member information on accredited repair
shops, addresses and telephone numbers.
3.
Arrangement for hospital admission.
Direct Link Rescue Club will arrange for the admission of the Member or the
other injured passengers of the vehicle to the nearest medical facility.
4.
Arrangement for ambulance assistance.
Direct Link will arrange for the medical evaluation, with the use of an
ambulance, of the Member or other injured passengers of the vehicle.
5.
Direct Link Rescue Club will provide 24-hour medical advice over the phone for
medical emergencies
6.
Traffic updates.
Direct Link Rescue Club will assistance and provide traffic situations within
Metro Manila and assist the Member in getting to his/ her destination.
7.
Road directions.
Direct Link Rescue Club will access their map and recommend possible routes to
the Member for his/her consideration.
8.
Arrangement for legal assistance.
In the event of an accident involving the vehicle, Direct Link Rescue Club will
refer the member to a legal counsel.
Security
Assistance
In the event that there is a
threat to the Member while driving (somebody is tailgating or threatening
him/her), Direct Link Rescue Club will guide the insured to the nearest police
station or coordinate with the police to respond to the scene and secure the
safety of the Member.
Carnapping
Assistance
In the event that there is
alleged carnapping, the Member can immediately call Direct Link Rescue Club for
assistance in coordinating with the proper authorities to possibly trace the
vehicle.
Home
Assistance Referral Service
In the event that the Member will need the services of locksmith, pest control,
movers, plumbing, electrical and home appliance repairs, Direct Link Rescue Club
will assist in coordinating with the providers of such services.